After attending an appointment at the practice, you will receive an automated text asking you to complete an online survey called a Friends & Family test. This is a short questionnaire designed to obtain feedback about your experience, and it gives you an opportunity to provide suggestions for improvements.
Should you have any feedback that you wish to discuss in more detail, or if you would like to provide feedback and haven’t recently had an appointment at the practice so don’t have a text link to the survey, please email [email protected] – FAO Practice Manager.