Ordering Repeat Prescriptions
Repeat prescriptions are medications which appear on your prescription slip which the doctor would like you to continue on a regular basis. Your list can also be found on your online services account.
How to Request a Repeat Prescription
Repeat prescriptions may be ordered in 2 ways:
- Online
You can order your repeat prescriptions via online services such as Patient Access or the NHS App. If you haven’t already got an account, please contact reception who will be able to set one up. When first registering for an online services account, you will need to attend the surgery and show proof of ID. - Telephone
We have a dedicated telephone line that is for ordering repeat prescriptions. The line is open Monday to Thursday between 8:30am and 11:30am. The telephone line can be accessed by calling the main surgery number, and selecting option 3 from the menu during the previously mentioned opening hours.
Please note: Prescription requests will not be taken by reception on the appointments/queries lines.
Collecting your Prescription
All prescriptions will be sent to your nominated pharmacy electronically. If you do not have one nominated, please contact the surgery who can nominate the pharmacy of your choice.
Questions about your Prescription
If you have questions about your medication, your local community pharmacists can answer your questions on prescription and over-the-counter medicines.
Medication Reviews
If you have a repeat prescription, we may ask you to attend the surgery for a medication review. Your medications will be reviewed at regular intervals by one of the practice clinicians, and if a face to face or telephone review is needed, we will let you know.
You can do this in three ways.
Prescription Charges
Find out more about prescription charges on nhs.uk.
About Pharmacists
As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Disposing of Old Medicines
If your medicine is out of date, unwanted, or some of it is left over after you have stopped taking it, do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy to be disposed of safely.