New Prescription Ordering Process From 1st April 2022

Posted by: Jack Chesters - Posted on:

From 1st April 2022, the POD will be closing and the process for ordering repeat prescriptions will be managed by the surgery.

You will be able to order your repeat medication in 2 ways:

Phone – by calling our new prescription line on 01695 736320 (Open 8:30am – 11:30am, Monday – Thursday)

Online – by signing up for online services such as the myGP App, NHS App or Patient Access (If you haven’t already got an account, you will need to bring Photo ID to the surgery and ask for one to be set up by reception).

If you currently order via phone and you normally ring the POD, this will continue until our phone line opens on 1st April 2022.

Please note, the main surgery number for reception (01695 317350) will remain unchanged, but please do not use this number to order prescriptions, as these are not able to be processed by our receptionists.