Friends and Family Survey

How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

April 2017

In the month of August our survey told us that most of our patients were Extremely Likely to recommend us to a friend or family member. The comments we received included “Will go the extra mile”, “very professional caring staff” and “has always been helpful”. The figures below were taken from 12 patients, of different age groups.

Extremely Likely Likely Neither Likely or Unlikely Unlikely Extremely Unlikely Don’t Know
10 1 0 1 0 0

August 2015

In the month of August our survey told us that most of our patients were Extremely Likely to recommend us to a friend or family member. The comments we received included “It is a fantastic surgery” and “friendly, accessible and caring”. The figures below were taken from 12 patients, of different age groups.

Extremely Likely Likely Neither Likely or Unlikely Unlikely Extremely Unlikely Don’t Know
10 1 0 1 0 0

 

July 2015

In the month of July our survey told us that most of our patients were Extremely Likely to recommend us to a friend or family member. The comments we received included “Improved appointment system” and “you are all so caring”. The figures below were taken from 14 patients, of different age groups.

Extremely Likely Likely Neither Likely or Unlikely Unlikely Extremely Unlikely Don’t Know
10 0 2 0 2 0

 

June 2015

In the month of June our survey told us that most of our patients were Extremely Likely to recommend us to a friend or family member. The comments we received included “It is a first class surgery” and “efficient, helpful and professional”. The figures below were taken from 9 patients, of different age groups.

Extremely Likely Likely Neither Likely or Unlikely Unlikely Extremely Unlikely Don’t Know
6 2 0 0 1 0

 

May 2015

In the month of May our survey told us that most of our patients were Extremely Likely to recommend us to a friend or family member. The comments we received included “Friendly, always available, good service” and “kind, courteous and caring”. The figures below were taken from 16 patients, of different age groups.

Extremely Likely Likely Neither Likely or Unlikely Unlikely Extremely Unlikely Don’t Know
14 2 0 0 0 0

 

April 2015

In the month of April, unfortunately only 2 patients filled out our survey, and told us that one was Extremely Likely to recommend us to a friend or family member, and one was Unlikely. The figures below were taken from 2 patients, of different age groups.

Extremely Likely Likely Neither Likely or Unlikely Unlikely Extremely Unlikely Don’t Know
1 0 0 1 0 0

 

March 2015

In the month of March our survey told us that most of our patients were Extremely Likely to recommend us to a friend or family member. The comments we received included “The doctors really listen to what you have to say” and “comfortable and clean”. The figures below were taken from 20 patients, of different age groups.

Extremely Likely Likely Neither Likely or Unlikely Unlikely Extremely Unlikely Don’t Know
13 2 1 0 4 0

 

February 2015

In the month of February our survey told us that most of our patients were Extremely Likely to recommend us to a friend or family member. The comments we received included “Doctors are always attentive and very helpful” and “High level of care and professionalism”. The figures below were taken from 38 patients, of different age groups.

Extremely Likely Likely Neither Likely or Unlikely Unlikely Extremely Unlikely Don’t Know
23 13 0 2 0 0

 

January 2015

In the month of January our survey told us that most of our patients were Extremely Likely to recommend us to a friend or family member. The comments we received included “Very friendly Reception staff”, “Friendly and helpful”, and “GPs are all excellent”. The figures below were taken from 11 patients, of different age groups.

Extremely Likely Likely Neither Likely or Unlikely Unlikely Extremely Unlikely Don’t Know
10 1 0 0 0 0

 

December 2014

In the month of December our survey told us that most of our patients were Extremely Likely to recommend us to a friend or family member. The comments we received included “Excellent staff and service” and “Always helpful”. The figures below were taken from 11 patients, of different age groups.

Extremely Likely  Likely  Neither Likely or Unlikely  Unlikely   Extremely Unlikely Don’t Know 
 10  0  0

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